Frequently Asked Questions

Everything you need to know about ordering with BuzzBasket.

What is BuzzBasket?

BuzzBasket is a Grande Prairie-based technology platform that helps customers find participating licensed retailers for alcohol and cannabis. Retailers set their own catalogues, prices, hours, delivery areas, and fulfilment options.

How much can I save with BuzzBasket?

BuzzBasket shows delivery fees and any optional driver tip before payment. Tips are never required, and there are no hidden marketplace fees.

Which areas does BuzzBasket serve?

Enter your address on the homepage to see participating retailers that can currently serve it. Availability varies by retailer, address, store hours, and fulfilment capacity.

What products are available on BuzzBasket?

BuzzBasket offers liquor (beer, wine, spirits, coolers, ciders) and legal cannabis products from licensed Alberta stores. All sales are AGLC-compliant with mandatory age verification.

How does delivery work?

Browse products from a local store and review the checkout total before placing an order. Fulfilment and delivery options depend on the selected retailer and address.

Is age verification required?

Yes. Alberta law requires age verification for all alcohol and cannabis purchases. You must be 18 or older, and our delivery drivers will check your government-issued photo ID upon delivery. Orders cannot be left unattended.

What payment methods do you accept?

BuzzBasket accepts credit cards and debit cards processed securely through our payment providers. All transactions are in Canadian dollars (CAD).

Can I cancel or modify my order?

You can cancel your order before it has been accepted by the store. Once a store begins preparing your order, cancellation may not be possible. Contact customer support through the app for assistance.

How do I find stores near me?

Visit the BuzzBasket homepage or search page and enter your delivery address. We’ll show you all participating stores that deliver to your area, along with their product selections and estimated delivery times.

I own a store — how do I join BuzzBasket?

Visit our For Store Owners page to learn about the platform and start an application. The information and verification required depend on the retailer and operating model.